Klarna
Flexible ways to pay with Klarna
We’ve partnered with Klarna to give you a better shopping experience. When you choose Klarna at checkout, you have the flexibility to choose a payment plan that works for you.
Payments that suit your budget
Choose from flexible, transparent and secure payment options.
Pay in 30 days
We’ve partnered with Klarna to give you a better shopping experience. When you choose Klarna at checkout, you have the flexibility to choose a payment plan that works for you.
³ Klarna's Pay in 30 days is an unregulated credit agreement. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply.
Pay in 3
Split your purchase into 3 interest-free instalments, paid automatically every 30 days. Your first payment is collected when your order ships. No fees when you pay on time.¹
¹ Klarna’s Pay in 3/Pay in 30 days are unregulated credit agreements. Klarna Financing is regulated by the FCA. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply.
How it Works
Shop what you love and choose Klarna at checkout.
Select your preferred payment option and complete your purchase.
Use the Klarna app to manage payments, delivery tracking and more.
Never Miss Payment With The Klarna App
Manage your payments and get due date reminders on the go.
Security Comes As Standard
Klarna provides built-in security for your money and data—with advanced fraud prevention and 24/7 support.
Frequently Asked Questions
Don’t see your question here? Visit our FAQ page to find out more about using Klarna. You can reach Klarna at https://www.klarna.com/uk/customer-service/ or by downloading the Klarna app.
Who can use Klarna?
To be eligible to use Klarna you must:
- Be a UK resident
- Be at least 18
- Have a valid card/bank account
- Be able to receive verification codes via text
Can I modify or reschedule my payment plan?
In some cases, you may be able to reschedule your payment. This can be done through the Klarna app or by contacting Klarna customer support. Options may depend on your payment plan and account status.
How do I check my Klarna payment schedule?
You can view your payment schedule anytime through the Klarna app or website. Your account shows upcoming payments, due dates, and amounts, so you can stay on top of your payments.
How do I report a return?
Please follow Klarna’s return instructions in order to receive support and get your payment paused. If you report a return, Klarna Buyer Protection promises to hold your payment for 21 days. These 21 days are to ensure that the store has enough time to process your return.
What if something goes wrong?
Klarna offers buyer protection to help you if you have a problem with a purchase. For more information visit the Buyer Protection Policy here.
How can I contact customer service?
Our customer service is here for you. Chat or call us whenever you need support.
What happens if I don’t pay for my Pay in 3 order?
¹ Klarna’s Pay in 3/Pay in 30 days are unregulated credit agreements. Klarna Financing is regulated by the FCA. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply.
About Klarna
Founded in Stockholm, Sweden, Klarna is one of Europe's fastest-growing companies and a leading alternative payment provider. Klarna’s vision is to make shopping smoooth, adding value for consumers and retailers with unique payment options and superior customer experience.
Right now, over 147 million people worldwide use Klarna at over 400,000 online stores.
Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford to make your monthly repayments on time.
Klarna Financial Services UK Limited (“Klarna”) is authorised and regulated by the Financial Conduct Authority (“FCA”) for carrying out regulated consumer credit activities (firm reference number 987889), and for the provision of payment services under the Electronic Money Regulations 2011 (firm reference number 1021834). Klarna provides both regulated and unregulated products. Klarna’s Pay in 3 instalments and Pay in 30 days agreements are not regulated by the FCA. Incorporated in England (company number 14290857), with its registered office at 10 York Road, London, SE1 7ND, UK.
