Covid-19

Dear Friends and Customers

Thank you for your understanding and patience during this uncertain time and also for your wonderful messages of support. Whilst the stores remain temporarily closed, we are delighted to be trading online and also have a number of dedicated members of our sales team, assisting with any sales enquiries and also processing orders over the phone and via email.

Please also see below our latest update regarding the current situation with our Dorchester stores, and carrying out safe Two Man Deliverys while strictly observing the social distancing regulations and all the Government guidelines.

 

Our Stores

Both of our Dorchester showrooms are still closed for now, but we are preparing to open very soon. Once we're open, to help keep both our employees and our valued customers safe, we are operating a wide range of measures such as 2 meter distancing throughout our stores and limiting numbers to give everyone enough space to socially distance effectively while still being able to browse. We will also be taking the temperatures of all staff and customers. In addition to these measures we have also introduced enhanced in-store cleaning routines, added hand sanitising stations and povided our sales consultants with personal protective equipment.

Right now, you can still contact our stores (01305 262666) to arrange a one to one appointment (social distanced) to discuss any needs you may have with regards to furnishing your home with one of our experts.

 

Two Man Delivery Service

Our Woods Delivery Team will soon be delivery all large and medium furniture deliveries within a 30 mile radius of Dorchester, Dorset.

Beyond the local catchment of Dorchester, our 3rd party delivery partner Keen & Able are now conducting deliveries for Woods across the UK, which means all stocked large furniture items can be delivered to you safely within 7-14 days of order.

Our drivers will be taking all safety measures necessary with protective equipment and strict social distancing rules while in your home.

 

Click and Collect

Our click and collect service is operating from our High East Street showroom in Dorchester. Address details are:

34-35 High East Street
Dorchester
Dorset
DT1 1HN

Please email sales@woods-furniture.co.uk to arrange a time to collect your order if this was the method chosen on your order while in checkout.

 

Accessories and Smaller Items

Accessories, garden sets, dining/office chairs, bar stools and smaller items will continue to be delivered via courier to your doorstep with our Tuffnells carrier.

 

Sales Enquiries

Please kindly contact Meeah Monday - Friday 09:00am to 5:00pm on 01305 262666 (option 1), or via email at meeah@woods-furniture.co.uk and she will be delighted to assist you with your enquiry.

 

General Enquiries

Please email sales@woods-furniture.co.uk with any other enquiries.


Best wishes

The Woods Team

Last Updated: 13.05.2020

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