Testimonials


K, 24 November 2023

Fantastic! The table arrived within a week. It looks absolutely brilliant - very good quality for the price. We are really happy with it. Customer service has been brilliant - checking in after the order to check everything was ok.


NJ, 20 November 2023

Delighted with my new table and chairs. Excellent quality and great prices. Fabulous customer service - delivery was very smooth and efficient.


BD, 20 November 2023

All good from ordering to delivery, kept up to date with everything. Arrived a few days after order. Fantastic quality. Delivery drivers phoned to give us a time and arrived at the time said. Would happily use and recommend the company and will definitely use again.


HR, 18 November 2023

Really love the bar stools ordered, great quality easy to assemble at a good price.


ZC, 17 November 2023

Quick delivery. Solid, stylish bar stools that are extremely comfy.


BB, 16 November 2023

Excellent company. Service, delivery and communication was fantastic. Very happy. Will definitely recommend. My barstools are gorgeous.


LD, 16 November 2023

We purchased a Ceramic Dining Table and we are so pleased with it and we are very impressed with the quality of the furniture we received. I would certainly recommend and use this company again.


PH, 14 November 2023

We purchased Dining room chairs.
We were very impressed with the quality and workmanship of the furniture we received. The customer care we received excellent customer care from the office team. I would recommend and use this company again.


SB, 13 November 2023

Cannot fault anything from ordering to delivery, kept up to date with everything. Arrived a few days after order. Fantastic quality. Spoke to customer service with a query and we’re very helpful. Delivery drivers phoned to give us a time and arrived at the time said. Would happily use and recommend the company and will certainly use again.


EM, 10 November 2023

Having never used this business or heard of them, I have been blown away by my whole experience. My furniture is beautiful, fantastic quality, delivered on time with regular updates.
Contacting customer services was easy, I actually spoke to another human who called me back when they didn’t have the immediate answer.
I’m not one to write reviews but 5 stars all round, I will have no hesitation using Woods Furniture again in the future.


A, 10 November 2023

Great customer service from friendly helpful staff in store when purchasing our table and chairs, we are very pleased with the quality of the items. Smooth delivery process, kept up to date throughout. We used the delivery/assembly service - and fabulous service on the day from Peter & Nigel.


CM, 1 November 2023

Great product and comms. Loving our dining table and corner bench!!


LS, 17 October 2023

Thank you to all your team for your first class after sales service to fix an issue with my bar stool. It was refreshing to deal with a friendly, helpful and very attentive team.


Mr & Mrs B, 31 August 2017

"

Staff readily available without being pushy. Knowledgeable about the products and about the offers available and delivery arrangements. Collection from warehouse went very smoothly.

2 artificial trees purchased. Both very good and most of all up to a good standard. They do not look artificial!

 

Mr & Mrs B, 31 August 2017


Ms F, 31 August 2017

"

Very pleased with service I received. Rachel was extremely helpful and would buy from them again

 

Ms F, 31 August 2017


Miss W, 31 August 2017

"

Woods store at Brewery Square is easily on a par with John Lewis, enjoyable to visit with great staff. We found it easy to choose a new modern chair for our sitting room & were delighted with the service & chair when delivered.

 

Miss W, 31 August 2017


Mrs W, 31 August 2017

"

Wood's patient staff gave us plenty of space and time to allow us to thoroughly test our chairs for comfort prior to our purchase. Price was very competitive and although delivery took a little longer than expected, our enquiries were answered quickly.

 

Mrs W, 31 August 2017


Mrs H, 24 August 2017

"

We have always experienced excellent service from Woods Furniture Store. The staff are always polite and most helpful.

 

Mrs H, 24 August 2017


Mr & Mrs P, 08 August 2017

"

Excellent courteous service, never lost sight of our order which was delivered within the term initially estimated.

 

Mr & Mrs P, 08 August 2017


Dr & Mrs D, 31 July 2017

"

Excellent service,as usual. Professional,personal and courteous staff every time we visit the store.

Quite outstanding,in all honesty.

 

Dr & Mrs D, 31 July 2017


Mrs F, 31 July 2017

"

Thank you for sending our new kitchen sink so swiftly, it arrived well packaged, in good time to be fitted. We recommend you to anyone out there, who needs the reassurance of a helpful, efficient, reliable and swift service. Wishing you every success for years to come.

 

Mrs F, 31 July 2017


Mr W, 20 July 2017

"

Very attentive, informative and respectful service.

Fantastic in house care, after service and product quality

 

Mr W, 20 July 2017


Mr & Mrs H, 11 July 2017

"

The young man who dealt with us was very pleasant and helpful.  Just what we wanted. Delivered in the time expected.

 

Mr & Mrs H, 11 July 2017


Mr & Mrs G, 10 July 2017

"

Very good service, kept us well informed with progress of order. Would certainly recommend and plan to purchase again from them in future.

 

Mr & Mrs G, 10 July 2017


Mr & Mrs T, 21 November 2016

"

Having used Woods Furniture previously, we returned after seeing an advertisement in the newspaper and purchased a sofa. We were very pleased with our Sales Assistant in store and also with your delivery team. There were access issues at our property and they managed to negotiate very tight corners to place our sofa in position. We were delighted with the service and your incredibly skilled delivery team.”

 

Mr & Mrs T, 21 November 2016


Mrs R , 17 November 2016

"

I received a leaflet through my door from Woods Furniture and decided to contact you to order my new bed. I am very pleased with the service both in store and with your delivery team, who not only delivered my goods but took the packaging away too.

 

Mrs R , 17 November 2016


Mr & Mrs H , 13 November 2016

"

We have shopped with Woods Furniture for over 60 years, so you were the natural choice when we needed a new sofa and chairs. Our Sales Assistant, Dave gave us lots of information in store and we were very happy with the service. Woods Furniture are simply a brilliant firm to deal with.

 

Mr & Mrs H , 13 November 2016


Woods Customer, 22 January 2016

"

If you're looking for something cheap, Woods is not the place but if you're looking for quality furniture with knowledgable staff and somewhere that you get what you pay for, go to Woods.

 

Woods Customer, 22 January 2016


Mr and Mrs S, 11 January 2016

"

We've been coming to Woods over 10 years - very pleased. People are always helpful and nice.

 

Mr and Mrs S, 11 January 2016